Customer Service

LOG IN TO CUSTOMER PORTAL

S.USA*, SBLI USA and Shenandoah Life Policy Holders

To access the portal, you will need to complete a new registration in a few clicks and set up additional security by leveraging the industry standard of Multi-factor authentication (MFA).

You have the flexibility to select from the following MFA methods:

  • Authentication Apps: Microsoft Authenticator, Google Authenticator, Others (preferred)
  • SMS and Voice (preferred)
  • Email

If you have already registered for the new customer portal, proceed directly to LOG IN

S.USA

SBLI USA

Shenandoah Life

National Western Life Policy Holders

To access the MyNWL Customer Portal, proceed directly to LOG IN

National Western Life

*Customers with S.USA Final Expense or Term policies administered
by American Amicable Life Insurance Company of Texas

Please click here to access the AATX customer portal