Customer Service LOG IN TO CUSTOMER PORTAL S.USA*, SBLI USA and Shenandoah Life Policy Holders To access the portal, you will need to complete a new registration in a few clicks and set up additional security by leveraging the industry standard of Multi-factor authentication (MFA). You have the flexibility to select from the following MFA methods: Authentication Apps: Microsoft Authenticator, Google Authenticator, Others (preferred) SMS and Voice (preferred) Email If you have already registered for the new customer portal, proceed directly to LOG IN S.USA SBLI USA Shenandoah Life National Western Life Policy Holders To access the MyNWL Customer Portal, proceed directly to LOG IN National Western Life *Customers with S.USA Final Expense or Term policies administered by American Amicable Life Insurance Company of Texas Please click here to access the AATX customer portal