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Attention Customers with contract numbers starting with 902 or 922, or if you recently received a letter explaining your contract is now being administered by EXL:

Prosperity Life Group has engaged EXL, a well-known technology provider and third-party administrator, to modernize our technology platform and expand our customer service team to perform certain administrative functions including receiving and processing premium payments and claims, completing customer service requests, and processing policy/contract updates. All benefits and contractual provisions and rights under your policy/contract will remain the same. As part of this transition, please note that the mailing address and all customer service contact information have been updated, and you will find it in all correspondence relating to your policy/contract going forward. Prosperity and EXL are committed to making this change as smooth as possible. You can access additional information about your policy/contract on the customer portal.