American-Amicable Life Insurance Company of Texas is now administering S.USA’s in-force Final Expense and certain other products.

The transition of administration for this block is effective as of Monday, November 11, 2024. Policy owners will receive a notice in the mail shortly, providing important new contact information. You will not need to take any action, and recurring billing will continue as previously established.

As a result of this transition of administration, please be aware of the following changes:

  • Policy history and documents will no longer be available on the Prosperity Customer Portal for New Vista, Vista Premier, Family Freedom Term and PrimeTerm to 100.
  • Effective November 11th – Agents & Policyholders can access information on their policies at: www.susa-waco.com
  • Calls to the S.USA contact center regarding these policies will be routed to American-Amicable.  
  • Key contact information for any future servicing requests is included below and will also be included in the letter from American-Amicable.   

Phone: 800-746-1670
Phone Hours: Monday – Friday 8:00 AM – 4:00 PM CST
Web: www.susa-waco.com
Live Chat Hours: Monday – Friday 8:00 AM – 4:45 PM CST
Client Experience email: cx@susa-waco.com  
Mailing Address: P.O. Box 2549, Waco TX, 76702

Thank you for your understanding as we make this strategic transition.

Prosperity Life GroupSM is a marketing name for Prosperity Group Holdings, LP and certain of its affiliates, including underwriting companies S.USA Life Insurance Company, SBLI USA Life Insurance Company, Shenandoah Life Insurance Company, National Western Life Insurance Company, and Ozark National Life Insurance Company. Asset management business is conducted through affiliate Prosperity Asset Management.