Due to severe flooding in Illinois, the Illinois Department of Insurance (DOI) has issued Company Bulletin 2017-03. This bulletin requests that insurance carriers issue a 60-day moratorium for the cancellation or nonrenewal of any insurance policy for customers affected by the severe weather. The moratorium will be applied retroactively to July 12, 2017, and will run through Sept. 30, 2017.
If you have any questions or concerns regarding these changes, please contact SBLI USA Life Insurance at 1-877-725-4872 or Shenandoah Life Insurance at 1-800-848-5433. To file a complaint over a disaster-related dispute or issue, please call Illinois DOI toll-free hotline at 1-866-445-5364, or file online at https://mc.insurance.illinois.gov/messagecenter.nsf.